As ARInsights’ CEO, Howard drives strategy, oversees the executive team and is responsible for company growth. Prior to ARInsights, he served as COO of Flipside Crypto, a pioneer in blockchain data analytics. He also served as CEO of WordStream and president, CTO and COO at C Space. With his technical background in computer science and software engineering, and expertise in customer-centered strategy, Howard plays a key role in building customer-focused products and directing company vision. Throughout his career, Howard has also held board positions and been involved with non-profit organizations in the local Boston area, including Boston Cares and Boston Scores. He holds master’s and undergraduate degrees in computer science from Boston University and Binghamton University, respectively.
Crystal is responsible for full lifecycle client development. She works closely with clients to understand their requirements, support product implementation and provide ongoing relationship management. Prior to joining ARInsights, Crystal was sales operations manager at an electronic block and algorithmic trading platform that is now part of FactSet. With a diverse background in operations and deep understanding of CRM solutions, Crystal takes a unique approach to identifying business challenges and crafting easy-to-implement solutions for large and small client organizations. Crystal earned a Bachelor of Arts from the University of San Francisco and also attended the City College of New York, working toward a Master of Arts in international relations. She lives in California with her family and enjoys spending time with her young son and lovely corgis, Ratchet and Clover.
Benn leads ARInsights’ engineering team. With a strong background in full-stack web and native cloud development, Benn has extensive experience building solutions using emerging technologies such as generative AI. He excels in developing targeted technology strategies and roadmaps that deliver measurable results, while optimizing costs and delivery times.
Benn’s leadership philosophy centers on caring for people, encouraging innovation and focusing on high-impact work. His career highlights include founding and leading the engineering practice at Forge, a Boston-based startup; developing an AI chatbot using GPT-4 and retrieval-augmented generation; and driving significant growth through large-scale software projects across various industries.
Benn has consistently built high-performing teams, established best practices for software delivery, and created frameworks to accelerate development processes.
Dan leads ARInsights’ global sales organization and is responsible for listening to customers to drive customer acquisition and retention. Prior to joining ARInsights, Dan spent 18 years leading sales and consulting teams at C Space, an agency focused on building customer-centric businesses via online communities and deep qualitative research. Dan earned his Bachelor of Science in business administration from the State University of New York at Oswego. He has three sons and can often be found coaching soccer or basketball on the weekends.